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GET
/
tickets
List tickets
curl --request GET \
  --url https://api.shoppex.io/dev/v1/tickets \
  --header 'Authorization: Bearer <token>'
{
  "data": [
    {
      "id": "<string>",
      "uniqid": "<string>",
      "shop_id": "<string>",
      "customer_email": "<string>",
      "invoice_id": "<string>",
      "invoice_uniqid": "<string>",
      "subject": "<string>",
      "status": "OPEN",
      "priority": "LOW",
      "message_count": 123,
      "last_message_at": 123,
      "closed_at": 123,
      "created_at": 123,
      "updated_at": 123
    }
  ],
  "pagination": {
    "next_cursor": "<string>",
    "has_more": true
  }
}

Authorizations

Authorization
string
header
required

Use your API key with the Bearer scheme. Get your key from Dashboard → Settings → API Keys. Format: Authorization: Bearer shx_...

Query Parameters

cursor
string

Pagination cursor

limit
number

Number of items to return (default: 50, max: 100)

Required range: 1 <= x <= 100
status
enum<string>

Filter by ticket status

Available options:
PENDING,
OPEN,
AWAITING_REPLY,
RESOLVED,
CLOSED

Response

Default Response

data
object[]
required
pagination
object
required