Team and stores

Each teammate on your shop uses their own Shoppex login and can hold a different role on each shop they access.

​

Roles

• Owner — full access including billing, gateway connections, and shop deletion. There is one owner per shop. Ownership can be transferred.
• Admin — everything except billing and ownership transfer.
• Manager — orders, customers, products, fulfillment. No settings, no team management, no finances.
• Support — orders, the inbox, customers. Read-only on products and settings.
• Viewer — read-only across the dashboard. Useful for accountants or read-access integrations.

Beyond these presets, each membership has a permissions JSON field for detailed overrides. For example, a Manager can also see billing, or a Support role can be blocked from customer contact details. Configure these overrides from the teammate’s row in the team list.

​

Inviting

Send an invite by email. The recipient sees the invitation when they log in (or sign up if they do not have a Shoppex account yet). They can accept or decline. Accepted invites become active immediately.

​

Revoking access

Remove a teammate from the team list. They lose access on their next dashboard request. Existing tabs are not actively signed out, but every API call re-checks membership, so the next click fails.

​

Multiple shops per login

You can own and operate any number of shops from a single Shoppex login, with each shop fully independent. Each shop keeps its own:

• URL (yourshop.shoppex.io) and optional custom domain.
• Connected payment gateways.
• Products, orders, customers, and reports.
• Team and permissions.
• Theme, branding, and storefront.

Shared across all shops on the same account: your login credentials, your billing relationship with Shoppex, and your identity.

​

Creating another shop

From the shop switcher in the sidebar, choose Create Store. Pick a slug for the URL, such as yournewshop.shoppex.io, and the shop is ready. The new shop starts empty: set up gateways, products, and branding from scratch. There is no “copy from existing shop” flow. If you need similar settings across shops, document them somewhere and re-apply manually.

​

Switching between shops

The shop switcher in the sidebar moves you between shops instantly. Each shop has its own dashboard URL, so you can bookmark them individually. When you switch shops, the URL changes and the entire dashboard re-loads with that shop’s data. Open shops in different tabs if you want to compare side-by-side.

​

Teammates across shops

A teammate can have different roles in different shops: for example, Manager on Shop A and Admin on Shop B. The shop switcher in the sidebar shows them every shop they can access.