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Documentation Index

Fetch the complete documentation index at: https://docs.shoppex.io/llms.txt

Use this file to discover all available pages before exploring further.

Use Service mode when you deliver the product yourself — design work, game-boosting, account services, custom orders. Shoppex collects payment and notifies you; the actual delivery happens off-platform.

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How an order moves

  1. Buyer pays. The order is marked Paid but pending fulfillment.
  2. You receive an email and a dashboard notification.
  3. You do the work — outside Shoppex, on your own schedule.
  4. Mark the order fulfilled from its detail page, optionally attaching a note or file for the buyer.
  5. The buyer is emailed your completion message.

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Custom fields

Service products almost always need information from the buyer — a username, target server, game tag, Discord ID. Add custom fields to the product and Shoppex prompts the buyer at checkout. The submitted values appear on the order page when you open it. Field types: text, textarea, number, checkbox, or hidden. Each field can be required or optional, and you can attach an optional regex pattern for client-side validation (use it for emails, URL formats, or any custom shape you need).

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Communicating with the buyer

The order page has a built-in conversation thread between you and the buyer. Use it instead of moving the conversation to Discord or email — every message stays attached to the order, which is gold if the buyer later disputes.

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Dispute risk

Service products are the most dispute-prone category on Shoppex, because there’s no automatic proof of delivery. To stay safe:
  • Keep the conversation in the Shoppex order thread.
  • Attach screenshots / videos / logs of completed work to the order.
  • Mark the order fulfilled only after the buyer has confirmed receipt.
When a dispute comes, Stripe and PayPal accept the full Shoppex order page as evidence — including buyer chat history, custom field values, and your fulfillment attachments.